James

CEO

"In dog coffees, I've only had one"

Armed with espresso and over a decade of industry experience (including 7 years owning a beauty clinic), James has worked across the industry from clinic floor to manufacturing, education and distribution. Aside from copious quantities of coffee, he is rather fond of all-things-food, cooking and hiking.

PRODUCT PICK: Deep Pore Cleansing Duo

Courtney

Head of Education

"Success is not in what you have, but who you are"

With nearly a decade of experience in the beauty industry, I have excelled in various roles, including department store on-counter specialist, laser and skin therapist, clinic coordinator, business owner, brand educator, and educator at New Zealand's leading beauty school.

As Head of Education for Cosmetologists, I am committed to fostering strong industry connections and delivering exceptional support — through education and sales.

Outside of my professional life, I'm supported by my husband, Joel, and our three rescue fur babies.

PRODUCT PICK: Mesoheal Treatment Mask

Amy

Operations Manager

"Because I said so"

With a keen eye for detail and organisational skills to rival Marie Kondo, she ensures that all products are efficiently stored, tracked, and shipped on time. Amy's dedication and problem-solving abilities make her an invaluable asset to our team, keeping everything running seamlessly behind the scenes.

PRODUCT PICK: Rescue Cream

Kirsty

Order Expediter

Sylvie

Educator

"You cannot walk a mile in my shoes. Mostly because my shoes are awesome and I do not loan them out."

Sylvie is well-known on the beauty scene in New Zealand, having worked in the industry for almost three decades, both as a therapist and more recently trainer for some of the country's leading skincare brands. An internationally qualified beauty therapist, she splits her time between salon clients and our education department. Proud cat-mum of two, she also has THE best wardrobe on the team. (Seriously — we're jealous)

PRODUCT PICK: 1Need Pro

Carika

Educator

"There's wine… because no great story ever started with someone eating a salad."

Holding both a beauty therapy diploma and adult education cert, Carika brings a wealth of practical experience to her classes. Known as the one with the loudest laugh cackle, we always know when she is in the building and miss her infectious laughter when she isn't!

PRODUCT PICK: C Power